Privacy Policy

We respect your privacy and are committed to protecting any personal information shared with us. This Privacy Policy outlines how we collect, use, and safeguard information obtained through this website.

This policy is prepared in accordance with applicable data protection laws, including the Personal Data Protection Act (PDPA) of Malaysia, where relevant.

1. Information We Collect

We may collect the following information when you interact with this website:

  • Your name and email address when you contact us directly

  • Any information voluntarily provided in email communications

  • Limited non-personal information through website analytics tools (such as browser type, device type, pages visited, and general geographic location)

We do not intentionally collect sensitive personal data through this website.

2. How We Use Your Information

Any information provided will be used solely for:

  • Responding to enquiries

  • Communicating regarding potential or ongoing engagements

  • Improving our services and website experience

  • Administrative and business purposes

We do not sell, rent, trade, or otherwise distribute personal information to third parties for marketing purposes.

3. Data Sharing

We may share information only:

  • Where required by law or regulatory authorities

  • With trusted service providers who assist in operating the website (such as hosting providers or analytics services), under appropriate confidentiality safeguards

We do not disclose personal information unnecessarily.

4. Website Analytics & Cookies

This website may use cookies or similar technologies to enhance user experience and analyse website traffic.

We may use third-party analytics services (such as Google Analytics) to understand how visitors interact with the website. These services collect non-identifiable information such as:

  • Pages visited

  • Time spent on site

  • Device and browser information

You may adjust your browser settings to refuse cookies if you prefer.

5. Data Protection & Security

We take reasonable administrative and technical measures to protect personal information from:

  • Unauthorised access

  • Misuse

  • Loss

  • Disclosure

However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

Personal information will only be retained for as long as necessary to fulfil the purpose for which it was provided or to comply with legal obligations.

7. Your Rights

Where applicable under data protection laws, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Withdraw consent for processing, where relevant

Requests may be submitted using the contact details below.

8. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

9. Contact

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

letstalk@creativeelementscommunication.com

10. Updates to This Policy

This Privacy Policy may be updated from time to time. Any changes will be reflected on this page.